Oglasi za posao: Telenor nudi poslovnu praksu studentima i diplomcima

Kompanija Telenor Crna Gora je raspisala oglas za prijem diplomiranih studenata, kao i studenata koji su na završnoj godini studija na poslovnu praksu:

– Internship – CMO division

 Detalje možete pogledati klikom na gore postavljene pozicije. Oglas je otvoren do 12.novembra 2014.godine.

Internship – CMO division

Telenor Montenegro is offering Internship opportunity for young people interested to get experience working in international environment.

Internship model: one year paid assignment

Job overview: System support for first lines within department of operation and optimization, CMO division

Competences: The ideal candidate should possess
  • Recently finished or students on last year of Bachelor or Master studies in organizational or technical sciences without working experience
  • Advanced verbal and written communication skills
  • Excellent MS Office skills and high level of computer literacy
  • Proficiency in English (both writen and verbal)
  • Enthusiasm, dynamism, and a positive, can-do attitude
  • Knowledge of key BSS systems (CRM,CVBS,Navision,ERP)
  • Understanding systems for customer relationship management
  • Preferably technical experience with BI publisher or other reporting tools
Responsibilities
  • Responsible for frontline support in order to assure business continuity
  • Responsible to support sales representatives when using frontline application while processing customer requests
  • Problem resolution or redirection to second line of support on daily level
  • Give adequate feedback to sales representatives related to reported issues in 15 minutes
  • Monitoring and follow-up of reported issues in Service Management application
  • Reporting and analytics of problems and their influence on business
  • Participation on User Acceptance Tests and End to End testing
  • Suggest system and process improvements and new functionalities in systems
  • Availability for support is 8-22 (shift work)
Application and Contact:
Interested candidates are invited to send a short application and CV in English to:
[email protected] latest by 12th of November 2014.
Only short-listed candidates will be contacted and invited for an interview.

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